Key Highlights

Challenges

Multi-role complexity


Each user type (Admin, Dispatcher, Driver, Passenger) had distinct needs, requiring clear yet interconnected workflows.


Scalability & customisation 


SaaS needed to handle both small taxi operators and large fleets without sacrificing performance or flexibility.


Real-time operations


Live location tracking, instant dispatch updates, and accurate ETAs had to work seamlessly with minimal latency.


User adoption


Designing intuitive UIs for non-tech-savvy dispatchers and drivers without compromising on advanced features.

Objective & Goal

To streamline multi-company taxi ops with centralised bookings, payments, and reporting - enhancing customer experience via easy booking, transparent pricing, live tracking, and empowering admins with real-time fleet control and automation.

Solutions

Our team designed an end-to-end SaaS taxi platform with role-based access for all users, multi-pickup/drop bookings, and real-time GPS tracking. Built scalable architecture for multi-company onboarding with custom branding, intuitive UI for non-tech users, and analytics dashboards to monitor performance and revenue.

The experience we created

Shift Management

Driver web

Logo design

Passenger web resposive

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