Security Meets Simplicity - Authntick

A' Design Award (Bronze)

Wins A’ Design Award in 2023 for Intelehealth App UX/UI Design

Project Brief

AuthNTick is an Australian-accredited provider of AI-powered background checks — delivering police clearances and identity verifications faster and more affordably via a fully digital experience. Their services span criminal, visa, employment, and qualification checks, all backed by government accreditation (ACIC, AFP), offering users a seamless, trustworthy experience across desktop and mobile.

Prismic Reflections redesigned AuthNTick’s entire platform — from visual architecture and user flow to UI — transforming a slow, offline process into a sleek, secure online verification system.

Client Name

AutNtick

Industry

AI, Digital Verification

Geography

Australia

Expertise Used

Design Audit, Research, IA, UX Design, UI Design, Front End Development

Platform/Touch Points Covered

Web Application, Website

Live Link

Key Highlights

Challenges

The legacy background-check process was manual and fragmented, causing delays, confusion, and compromised trust. Registration and onboarding were cumbersome for individuals and businesses, and users struggled with documentation requirements. The need was urgent: expedite verification workflows without sacrificing security, and deliver a user experience that balanced simplicity with compliance.

Business Objective

To elevate AuthNTick from a functional service to a premium digital identity platform. Goals included streamlining onboarding, automating complex workflows, reducing friction for both business and individual users, and enhancing credibility through clarity and speed. Success meant improving user trust, reducing abandoned applications, and reinforcing AuthNTick’s reputation for efficiency and security.

Solution

We devised a clean, intuitive interface that unifies verification flows for individuals and enterprises. Real-time feedback, step-by-step progress, and simplified document uploads ensure clarity at every stage. The design emphasizes trust with visual cues, accreditation badges, and consistent branding, while supporting integrations and HR dashboards that accelerate enterprise adoption and system-level automation.